Great News | QuickDesk Wins the 2025 China AIoT Industry Innovation Product Award

The "2025 IoT Star — China AIoT Industry Annual List," jointly organized by the World AI & IoT Innovation Alliance and the Shenzhen IoT Industry Association, has officially been announced. QuickDesk, the hardware-level remote O&M device independently developed by Shenzhen NETCENTER CLOUDLINK Technology Co., Ltd., stood out from hundreds of entries nationwide and won the "2025 China AIoT Industry Innovation Product Award."

As the most authoritative and influential annual selection in China's AIoT field, the "IoT Star" list has been refined over 18 years. Its certification has become an industry benchmark, cited as a core achievement in the annual reports of dozens of listed companies. This edition was the first since the evaluation pivoted from "IoT" to "AIoT," with criteria focused on "technical depth and commercial deployment," a sharply reduced number of awards, and unprecedented rigor. QuickDesk's win is solid proof of its dual strength in technological innovation and real-world deployment in the frontier field of hardware-level remote O&M.

Hardware-Level O&M: Building an Emergency Lane for Critical Devices

QuickDesk won this competition because it solves a fundamental pain point in industrial remote O&M: when a critical device thousands of miles away freezes, blue-screens, or crashes, how do you go beyond the software layer and perform deep rescue?

QuickDesk's answer is "hardware-level out-of-band management." It captures video directly via HDMI and emulates keyboard and mouse over USB, enabling remote control at the BIOS level of the managed device. As long as the device still has power, engineers can remotely perform advanced operations such as BIOS configuration, OS reinstallation, and firmware upgrades — no on-site visit required, completely breaking the barrier of physical distance.

To survive harsh industrial environments, QuickDesk offers multi-mode networking — 4G/5G, Wi-Fi 6, and wired Ethernet — with dual-network redundancy, plus RS485/RS232 serial ports to connect directly to switches, PLCs, and other industrial equipment, bringing heterogeneous devices under unified management. On the security side, the product is built on a ZTNA zero-trust architecture: authenticate before connecting, network cloaking, and full operation auditing — meeting the strict compliance requirements of highly sensitive industries such as healthcare and energy.

AI-Native: When Remote O&M Meets Large Language Models

If hardware-level out-of-band management solves "can connect, can control," QuickDesk's AI-native capability points to a higher dimension: "can see, can decide."

QuickDesk has achieved deep integration with large language models such as Claude and GPT. With a built-in MCP (Model Context Protocol) server, an AI agent can "see" the remote device's screen just like a human engineer, and autonomously take screenshots, analyze faults, and adjust parameters — no human intervention needed, on watch 24/7. More importantly, every AI operation is visible in real time on the local interface, and engineers can take over control at any moment — efficiency and safety in one.

This means that when a production-line device raises an alarm, AI can complete the initial diagnosis and generate handling suggestions before any human does — upgrading "passive response" to "proactive defense" and truly ushering industrial device O&M into the era of intelligence.

Proven in the Field: From Medical Research to Energy Production

The value of an award is ultimately tested in real scenarios. QuickDesk has been deployed at scale in multiple critical fields, and the value it creates keeps being validated.

Advanced Medical Imaging

After introducing China's first domestic 5T superconducting MRI system, the Children's Hospital of Fudan University faced a challenge: specialists across campuses could not collaborate on imaging in real time. Professional medical equipment strictly forbids third-party software, leaving traditional remote solutions helpless. QuickDesk connects directly to the MRI's video output through its HDMI IN port — pure hardware, plug and play, with zero software installed on the expensive equipment, fully preserving the manufacturer's warranty and system integrity. The solution enabled real-time collaborative imaging diagnosis among specialists across Fudan's campuses, dramatically improving research efficiency, while keeping business continuity at a 99.99% availability standard.

Cleanroom Manufacturing

Semiconductor, display panel, and biopharmaceutical facilities impose extremely strict cleanliness requirements. Personnel entry involves air showers, gowning, and elaborate procedures — and any unnecessary movement risks contamination. Thanks to its compact size and pure-hardware architecture, QuickDesk can be deployed right next to equipment inside the cleanroom, transmitting device signals safely over wired network to the outside office area. Engineers no longer need to repeatedly enter the cleanroom to perform BIOS-level troubleshooting, system reinstallation, and routine inspections, significantly reducing cleanroom entries, cutting contamination risk at the source, compressing fault response to minutes, and keeping production lines running steadily.

Core Energy Production

At a key subsidiary of a major national pipeline operator, fault response for oilfield HMI systems used to take more than 48 hours. After adopting QuickDesk's hardware-level remote O&M capability, instant remote repair became possible — saving the enterprise over ten million yuan per year in travel and downtime costs.

Frontline Smart Manufacturing

A leading new-energy company uses QuickDesk to centrally manage and remotely maintain distributed PLCs across its global production bases, dramatically improving cross-border, cross-site O&M collaboration.

Looking Ahead

An award is a coordinate, not a destination. Looking forward, NETCENTER CLOUDLINK will stay true to its mission — "zero-distance O&M for industrial devices" — and keep investing in hardware-level remote control, zero-trust architecture, and edge intelligence.

To date, the company has accumulated 14 invention patents and 47 software copyrights, passed DSMM (Data Security Maturity Model) Level 3 certification, and holds a full set of nation-wide operating licenses issued by the Ministry of Industry and Information Technology, including VPN, CDN, IDC, and dedicated-line access.

We take this award as a new starting point, and will keep polishing our products and technology — committed to making "hardware-level remote O&M" a cornerstone of digital and intelligent transformation across every industry.